Configure Notifications in ReciGo

Notifications keep you informed about your jobs, messages, and activity on ReciGo. This guide explains how to customize them according to your preferences.

🔔 Types of Notifications

For Customers

Critical (recommended to enable):

• ✅ Helper accepts your job
• ✅ Helper cancels job
• ✅ New message from helper
• ✅ Job completed
• ✅ Rating reminder

Important:

• 🟡 Offers received on your job
• 🟡 Changes in job status
• 🟡 Pending payment reminder

Optional:

• 🟢 Promotions and discounts
• 🟢 Tips for posting jobs
• 🟢 App updates

For Helpers

Critical (recommended to enable):

• ✅ New job in your area
• ✅ Customer sends message
• ✅ Customer accepts your offer
• ✅ Payment received
• ✅ Changes to accepted job

Important:

• 🟡 Job about to end (reminder)
• 🟡 Reminder to upload proof
• 🟡 Customer rated you

Optional:

• 🟢 Tips for helpers
• 🟢 New areas with demand
• 🟢 Special promotions

⚙️ Configure Notifications

In the App

1. Open ReciGo
2. Go to Account → Settings
3. Tap "Notifications"
4. You'll see notification categories
5. Enable/disable each type as you prefer

Configuration by Category

Jobs:

• New jobs available
• Changes to active jobs
• Completed jobs

Messages:

• New chat messages
• Replies to your messages

Payments:

• Payments received
• Pending payments
• Payment problems

Account:

• Changes to your account
• Pending verifications
• Important updates

Marketing (optional):

• Offers and promotions
• Tips and tricks
• ReciGo news

🔊 Customize Sounds and Alerts

iOS

From the ReciGo app:

1. Settings → Notifications
2. Tap "Notification sound"
3. Choose from:
   • Default sound
   • Silent
   • Custom sounds

From iOS Settings:

1. Settings → Notifications → ReciGo
2. Customize:
   • Sounds: Enable/disable
   • Badges: Number on app icon
   • Banners: How notifications appear
   • Lock screen: Show/hide

Banner options:

• Temporary: Appears and disappears automatically
• Persistent: Stays until you close it
• None: Only in notification center

Android

From the ReciGo app:

1. Settings → Notifications
2. Tap each category to customize:
   • Sound
   • Vibration
   • LED light (if your phone has it)

From Android Settings:

1. Settings → Apps → ReciGo
2. Notifications
3. Customize each channel:
   • Jobs: Loud sound, vibration
   • Messages: Medium sound, vibration
   • Payments: Medium sound
   • Marketing: Silent or disable

Notification importance:

• Urgent: Loud sound, appears on screen
• High: Normal sound
• Medium: Low sound, no vibration
• Low: Silent, only in tray

🌙 Do Not Disturb / Schedules

Silent Mode

If you don't want notifications at certain times:

Option 1: Temporarily disable

1. Settings → Notifications
2. Enable "Pause notifications"
3. Choose duration:
   • 1 hour
   • 4 hours
   • Until tomorrow
   • Until I disable it

Option 2: Quiet hours

1. Settings → Notifications
2. Tap "Quiet hours"
3. Configure:
   • Start time (e.g., 10:00 PM)
   • End time (e.g., 8:00 AM)
   • Days of the week

Exceptions: You can allow critical notifications even in silent mode:

• Messages from active jobs
• Urgent cancellations
• Payment problems

📱 Lock Screen Notifications

iOS

Show content:

1. Settings → Notifications → ReciGo
2. Tap "Show previews"
3. Choose:
   • Always: Shows full message
   • When unlocked: Only if unlocked with Face ID/Touch ID
   • Never: Only shows "ReciGo Notification"

Privacy recommendation:

• Choose "When unlocked" so others can't read your messages

Android

1. Settings → Apps → ReciGo → Notifications
2. Tap each category
3. Enable/disable "Sensitive content"

Privacy:

• Disable "Sensitive content" to hide details on lock screen

📧 Email Notifications

In addition to push notifications, ReciGo sends emails for:

Always sent:

• Registration confirmation
• Password changes
• Email verification
• Weekly activity summary

Optional (you can disable):

• New jobs in your area (helpers)
• Offers and promotions
• Monthly newsletter
• Tips and tricks

Configure Emails

1. Settings → Notifications
2. Scroll to "Email notifications"
3. Enable/disable each type

You cannot disable:

• Security emails (password change, etc.)
• Legal emails (terms changes, etc.)
• Transactional emails (payment confirmations, etc.)

🔕 Disable All Notifications

Temporarily

From the app:

1. Settings → Notifications
2. Disable the main toggle "Enable notifications"

From phone:

• iOS: Settings → Notifications → ReciGo → Disable "Allow Notifications"
• Android: Settings → Apps → ReciGo → Notifications → Disable all

Permanently

If you no longer want to use ReciGo:

• Delete your account

🛠️ Troubleshooting

Not Receiving Notifications

Step 1: Check permissions

• iOS: Settings → Notifications → ReciGo → "Allow Notifications" enabled
• Android: Settings → Apps → ReciGo → Notifications → Enabled

Step 2: Check app settings

• ReciGo → Settings → Notifications → Enabled

Step 3: Check connection

• Push notifications require internet
• Try with WiFi and mobile data

Step 4: Restart the app

• Close ReciGo completely
• Reopen it

Step 5: Update the app

• Go to App Store / Google Play
• Update to latest version

Step 6: Reinstall the app (last resort)

• Uninstall ReciGo
• Reinstall from store
• Log in again

Receiving Too Many Notifications

1. Settings → Notifications
2. Disable optional categories:
   • Marketing
   • Tips and tricks
   • Promotions
3. Keep only critical ones enabled

Notifications Arriving Late

Common causes:

• Battery saver enabled (Android)
  • Solution: Exclude ReciGo from battery optimization
• Background data disabled
  • Solution: Allow background data for ReciGo
• Unstable connection
  • Solution: Check your WiFi/mobile data

Android - Exclude from battery optimization:

1. Settings → Battery → Battery optimization
2. Find ReciGo
3. Select "Don't optimize"

Sound Doesn't Work

iOS:

1. Check phone isn't on silent (side switch)
2. Settings → Sounds & Haptics → Ringer volume
3. Settings → Notifications → ReciGo → Sounds enabled

Android:

1. Check notification volume is high
2. Settings → Sound → Notification volume
3. Settings → Apps → ReciGo → Notifications → Sound enabled

❓ Frequently Asked Questions

📚 Related Resources

• App Permissions
• Edit Your Profile
• Create an Account

Last updated: January 31, 2026

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