Creating a ReciGo account

Signing up for ReciGo is quick and easy. In less than 3 minutes you'll have your account ready to post jobs or start earning money as a helper.

Registration methods

You have several options to create your account:

📧 Email and password

The traditional and most common method:

Download the ReciGo app from App Store or Google Play
Open the app and tap "Create account"
Enter your email address
Create a secure password (minimum 8 characters)
Enter your full name
Enter your phone number (+34 for Spain)
Accept Terms of Use and Privacy Policy
Tap "Sign up"

Fast and private (iOS only):

On the registration screen, tap "Continue with Apple"
Use Face ID, Touch ID or your Apple ID password
Choose whether to share or hide your email
Complete your name and phone
✅ Done!

Use your existing Google account:

On the registration screen, tap "Continue with Google"
Select your Google account
Complete your phone (if not in your Google profile)
✅ Account created!

Phone verification

After creating your account, you must verify your phone number:

ReciGo will send a 6-digit code via SMS
Enter the code in the app
If you don't receive the code in 2 minutes, tap "Resend code"

Important: You need a Spanish phone number (+34) to use ReciGo. The service currently only operates in Spain.

Required information

For all users

✅ Full name
✅ Email address
✅ Phone number
✅ Password (if using email/password)

Profile photo
Address (can be added later)
Vehicle (only if you want to be a helper)

Initial setup

After creating your account, we recommend:

Add a profile photo

A photo increases trust:

Use a clear photo of your face
Avoid group photos or sunglasses
JPG or PNG, maximum 5MB

Set up your location

To find nearby jobs:

Go to Account → Edit profile
Enable location permissions
Or enter your address manually

Add a payment method (customers)

If you're going to post jobs:

Go to Account → Payment methods
Add a credit/debit card
Or set up Apple Pay / Google Pay

Complete KYC verification (helpers)

If you're going to accept jobs:

Go to Account → Helper settings
Complete the Stripe Connect process
Provide ID and bank details

App permissions

ReciGo needs some permissions to work:

Read more about permissions at App permissions

Common problems

I don't receive the verification code

Verify your number is correct
Check your SMS inbox
Wait 2 minutes before requesting resend
Check that you have mobile coverage
If it still doesn't arrive, contact support

"This email is already registered"

You already have an account with that email
Try logging in instead of signing up
If you forgot your password, use "Recover password"
If you used Apple/Google Sign-In, use that method

"Invalid phone number"

Make sure to include +34 (Spain code)
Correct format: +34 612 345 678
Don't use spaces or dashes at the beginning
Number must have 9 digits after +34

App asks for update

Go to App Store or Google Play
Search for "ReciGo"
Tap "Update"
ReciGo requires the latest version for security

Account security

Secure password

If using email/password, create a password that:

✅ Has minimum 8 characters
✅ Combines letters, numbers and symbols
✅ Doesn't use personal information (name, birthdate)
✅ Is unique to ReciGo (don't reuse it)

Privacy

ReciGo will never:

❌ Share your email without permission
❌ Send you spam
❌ Sell your data to third parties
❌ Charge you for creating an account

Change email or phone

You can change them later from:

Account → Edit profile → Email or Phone
You'll need to verify the new number/email

Frequently asked questions

Is it free to create an account?

Yes, creating and maintaining a ReciGo account is 100% free. You only pay commission when completing jobs (customers pay when posting, helpers have commission on earnings).

Can I have multiple accounts?

No. Terms of Use allow one account per person. Having multiple accounts can result in permanent suspension.

Do I need an account to see jobs?

No, you can browse public jobs without an account. But you need an account to:

Post jobs
Accept jobs as helper
Chat with users
Leave reviews

Can I switch from customer to helper account?

Yes, the same account works for both roles. Simply:

Go to Account → Helper settings
Complete the Stripe KYC verification process
Activate "Available for jobs"

What happens if I delete my account?

You can delete your account at any time:

All your personal data will be deleted (GDPR)
Your reviews will remain anonymous
You cannot recover the account afterwards
Pending jobs must be completed first

Next step

Once your account is created:

For customers → How to post a job step-by-step

For helpers → Getting started as a helper

Settings → Edit your profile

Last updated: January 30, 2026

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