Getting started as a ReciGo helper

Becoming a ReciGo helper is your opportunity to earn extra money with flexible hours. This guide explains everything you need to know to take your first steps.

What is a ReciGo helper?

A helper is a private person with a vehicle who accepts transport, recycling or pick-up jobs posted by customers in the app.

Benefits of being a helper

• 💰 Earn up to €50/hour on large jobs
• 🕐 Flexible schedule - you decide when to work
• 💳 Fast payment - automatic transfers after completion
• 📱 Easy to use - everything from your mobile
• 🚗 Use your vehicle - car, van or motorcycle

Is it for me?

Being a helper is ideal if you:

• ✅ Have your own vehicle (car, van, motorcycle)
• ✅ Have a valid driver's license
• ✅ Want flexible extra income
• ✅ Live in an urban area with activity
• ✅ Can load/unload objects

Requirements to be a helper

Mandatory requirements

1. Be over 18 years old
2. Have a ReciGo account - Create account
3. Own vehicle - Car, van, motorcycle (depending on jobs)
4. Valid driver's license
5. Spanish ID (DNI) or NIE
6. Spanish bank account (IBAN)
7. Spanish phone number (+34)

Recommended requirements

• Comprehensive vehicle insurance
• Experience loading/transporting objects
• Knowledge of local recycling centers
• Regular availability (at least 10h/week)

Activation process (step by step)

Step 1: Create your account

If you don't have an account yet:

1. Download the ReciGo app
2. Sign up with email or Apple/Google
3. Verify your phone

Complete guide: Create account

Step 2: Complete your profile

1. Go to Account → Edit profile
2. Upload a clear profile photo
3. Add your location/work area
4. Write a brief description (optional)

Tips for your profile:

• Professional photo (clear face, no sunglasses)
• Friendly description: "Driver with van, specialized in small moves"
• Indicate languages you speak

Step 3: Add vehicle information

1. Go to Account → Helper settings
2. Tap "Add vehicle"
3. Select type:
   • 🚗 Small car (back seats)
   • 🚙 Medium car (large trunk)
   • 🚐 Small van
   • 🚚 Large van
4. Optional: Upload vehicle photo

What jobs can I accept according to my vehicle?

Step 4: Stripe Connect verification (KYC)

The most important step - without this you CANNOT get paid.

1. Go to Account → Helper settings
2. Tap "Complete verification"
3. You'll be redirected to Stripe Connect
4. Provide:
   • ID/NIE (clear photo of both sides)
   • Date of birth
   • Complete address
   • IBAN (bank account)
   • Phone number
5. Wait 1-2 business days for approval

Verification statuses:

• 🟡 Pending - Stripe is reviewing your documents
• 🟢 Verified - You can now accept jobs and get paid!
• 🔴 Rejected - There's a problem with your documents

If you're rejected:

1. Read the reason in the Stripe email
2. Fix the problem (blurry photo, incorrect data, etc.)
3. Resubmit documentation

Complete guide: Stripe KYC verification

Step 5: Activate "Available for jobs"

Once verified:

1. Go to Helper settings
2. Turn on the "Available for jobs" switch
3. Set your search radius (5km - 50km)
4. ✅ You'll start receiving job notifications!

How payments work

When you get paid

1. Accept job → Customer pre-authorizes payment
2. Complete job → Upload proof photo
3. Customer confirms → Payment is captured automatically
4. ReciGo transfers → Money reaches your Stripe account
5. Stripe pays → Transfer to your bank (1-2 days)

ReciGo commission

ReciGo charges a 15% commission on the job price.

Example:

• Job price: €50
• ReciGo commission of 15%)
• You receive: €40

The commission is deducted automatically before the transfer.

Read more: Helper commissions

Payment schedule

• Capture: When you complete the job
• Transfer to Stripe: Immediate
• Payment to your bank: 1-2 business days
• Frequency: Automatic after each job

Read more: How and when you get paid

Tax obligations

⚠️ IMPORTANT: As a helper you are self-employed or freelance.

Do I need to register as self-employed?

It depends on your activity:

You DON'T need to if:

• You work occasionally (< 30 jobs/year)
• You earn less than €2,000/year gross
• It's sporadic activity without regularity

You DO need to if:

• You work regularly (several times per week)
• You earn more than €2,000/year
• It's your main or regular secondary activity

Read more: DAC7 and tax obligations

Your first jobs

How to find jobs

1. "Home" tab - View map with nearby jobs
2. "Jobs" tab - List of available jobs
3. Filters:
   • Distance (5-50km)
   • Minimum price
   • Job type
   • Size

How to accept a job

Option 1: Fixed price

1. You see a job you're interested in
2. Tap "Accept job"
3. Customer confirms you
4. ✅ Job assigned

Option 2: Make an offer

1. You see a job with "Open to offers"
2. Tap "Make offer"
3. Indicate your price and availability
4. Wait for customer response
5. If they accept → Job assigned

Tips for your first jobs

1. Start small - Accept simple jobs at first
2. Read details carefully - Make sure you understand what needs to be done
3. Ask if unsure - Use chat before accepting
4. Be punctual - Arrive on time for pickup/delivery
5. Communicate - Notify if there's a delay or problem
6. Ask for help - Customer should help load if it's heavy
7. Take photos - Document everything (pickup, delivery, recycling)

Complete guide: How to accept and complete jobs

Build your reputation

Rating system

After each job, the customer will rate you:

• ⭐ 1-5 stars
• Optional comment

Your average rating appears on your profile.

How to maintain 5 stars

• ✅ Be punctual
• ✅ Communicate proactively
• ✅ Handle objects with care
• ✅ Be friendly and professional
• ✅ Keep your vehicle clean
• ✅ Upload clear photo proof
• ✅ Deliver what was agreed

Read more: How to improve your rating

Frequently asked questions

How much can I earn as a helper?

It depends on:

• Your availability
• Vehicle type (large van earns more)
• Area (big cities have more demand)
• Rating (5 stars get more jobs)

Estimates:

• Occasional (5h/week): €100-200/month
• Part-time (15h/week): €400-800/month
• Full-time (40h/week): €1,500-3,000/month

Can I reject jobs?

Yes, you can reject any job without penalty. But:

• If you accept and then cancel → affects your rating
• Cancel only if absolutely necessary

What happens if I have an accident?

ReciGo does NOT cover vehicle accidents. You must have:

• Vehicle insurance (mandatory)
• Comprehensive insurance (recommended)
• Inform your insurer that you use the car for work

What objects can I NOT transport?

Prohibited materials:

• ❌ Hazardous waste
• ❌ Illegal substances
• ❌ Weapons
• ❌ Live animals (except special agreement)
• ❌ Perishable food without refrigeration

See complete list: Prohibited materials

Can I have a helper with me?

Yes, you can take someone with you to help load. But:

• You are legally responsible
• Only you can communicate with the customer in the app
• The rating is yours
• You cannot subcontract jobs

Useful resources

Related articles

• Stripe KYC verification
• How to accept and complete jobs
• Job states explained
• How and when you get paid
• DAC7 and tax obligations

Support

If you have problems:

1. Read the Help for helpers section
2. Create a support ticket
3. Email: ayudantes@recigo.es

Last updated: January 30, 2026

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